Program Description
Operational Excellence (OpX) is the academic and professional field focused on developing and implementing evidence-based performance improvement methodologies needed to promote value and efficiency in healthcare. OpX professionals lead healthcare transformation by focusing on eliminating waste and improving system performance.
Graduate Certificate-No New Admission Fall 2026
The Graduate Certificate focuses on the foundations of OpX. This option contains five online courses and can be completed in one year.
Learning Goals/Outcomes
The OpX program prepares leaders to be effective agents of change within their organizations by equipping them with the knowledge and skills to facilitate and lead system and process-level improvements. Graduates will be able to:
Graduate Certificate
- Apply the foundational concepts of quality and safety measurement, improvement, and analysis
- Utilize project management tools and framework to design and implement improvement projects
- Distinguish the various evaluation methods used to externally and internally assess a healthcare organization’s performance
- Identify and evaluate appropriate healthcare situations to utilize operational excellence tools
Curriculum: 1 year, 15 credits - No New Admission Fall 2026
| Code | Title | Credits |
|---|---|---|
| Graduate Certificate - No New Admission Fall 2026 | ||
| OPX 530 | Appl Lead Strat for Eff Change | 3 |
| HQS 500 | Intro Healthcare Qual & Safety | 3 |
| OPX 520 | Change Management | 3 |
| OPX 532 | Project Management Essentials | 3 |
| OPX 525 | Executing Lean Improvements | 3 |
| Total Credits | 15 | |